1. Who Operates LessonLoop
LessonLoop is a product of Zero To Build LLC. References to LessonLoop, we, us, or our mean Zero To Build LLC as the provider and operator of the LessonLoop service.
2. Information We Collect
We may collect information you provide directly, including:
- Account details such as name, email address, and authentication information.
- Coach profile information such as display name, facility name, bio, phone, website, public booking slug, and availability settings.
- Student information such as name, email, phone, notes, goals, lesson history, round stats, packages, and coach relationships.
- Lesson content such as recaps, drills, comments, videos, coach notes, booking requests, cancellation reasons, and reschedule requests.
- Contact form messages submitted through Formspree or a similar form provider.
We may also collect technical information automatically, such as IP address, device/browser information, log data, pages viewed, timestamps, and security or diagnostic data.
3. How We Use Information
We use information to:
- Provide, operate, secure, and improve LessonLoop.
- Create coach and student accounts, profiles, bookings, lessons, recaps, videos, and messages.
- Send service-related emails, account invitations, booking confirmations, cancellation notices, and calendar files.
- Respond to support, legal, privacy, and product inquiries.
- Detect, prevent, and investigate misuse, security issues, or unauthorized access.
- Comply with legal obligations and enforce our terms.
4. How We Share Information
We may share information with service providers that help operate LessonLoop, such as hosting, authentication, database, storage, video processing, email delivery, analytics, form handling, and security providers. These providers process information on our behalf.
Lesson content may be visible to the coach, student, or organization users connected to that lesson or account, depending on permissions and product settings.
We may disclose information if required by law, to protect rights and safety, to investigate abuse, or in connection with a business transaction involving Zero To Build LLC.
5. Selling Personal Information
We do not currently sell personal information. If that changes, we will update this policy and provide required choices where applicable.
6. Security
We use reasonable technical and organizational safeguards designed to protect information. No online service can guarantee perfect security, and users are responsible for keeping account credentials safe.
7. Retention
We keep information for as long as needed to provide LessonLoop, comply with legal obligations, resolve disputes, enforce agreements, maintain backups, and support legitimate business purposes.
8. Your Choices and Requests
Depending on your location, you may have rights to request access, correction, deletion, portability, or information about how your personal information is used. You may submit requests using the contact form on this page.
We may need to verify your identity or account relationship before responding to a privacy request.
9. Children
LessonLoop is not intended for children under 13. Coaches and organizations are responsible for obtaining any required permissions before entering information about minors or inviting students to use the service.
10. Changes
We may update this Privacy Policy from time to time. The updated version will be indicated by a new Last updated date.
11. Contact
Use the contact form on this page for privacy questions, access requests, deletion requests, corrections, or legal notices. Include Privacy Request in your message when relevant.